Autore Topic: Errore EHLO Thunderbird Aruba/TIM  (Letto 2958 volte)

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Offline ginosapia

  • Post: 10
Errore EHLO Thunderbird Aruba/TIM
« il: 10 Gennaio 2017 10:58:43 »
Salve, dopo aver cambiato il vecchio router TIM e aver configurato il nuovo AG COMBO SMART sempre TIM non riesco più a inviare mail da Thunderbird.
Il messaggio di errore è il seguente:

Citazione
«Si è verificato un errore durante l'invio della posta:
errore nel server posta in uscita (SMTP). Il server ha risposto: EHLO requires valid address»
L'ISP è appunto TIM mentre la casella postale è Aruba.
Sitema operativo Mac OS X 10.10.5.
Firewall disattivati.

Qualcuno potrebbe aiutarmi?
Grazie!
« Ultima modifica: 10 Gennaio 2017 14:13:31 da miki64 »

Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #1 il: 10 Gennaio 2017 11:11:00 »
Ho provato tutti i settaggi di questo mondo, ma niente.
Attualmente il tutto è così impostato:

server:pop3.nomedominio.it
porta:110
STARTTLS
password normale

server:smtp.nomedominio.it
porta:587
password normale
SSL/TLS


Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #2 il: 10 Gennaio 2017 11:56:45 »
Prova usando smtps.aruba.it come server per la posta in uscita (al posto di smtp.nomedominio.it)

Spero sia utile

croma.to

Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #3 il: 10 Gennaio 2017 12:06:05 »
Grazie croma.to, purtroppo non funziona.
Sospetto sia un probelma di autenticazione dei certificati di sicurezza,
ma quando tento di inserire un'eccezione mi dice:
Citazione
«Nessuna informazione disponibile.
Impossibile ottenere stato dell'identificazione per questo sito»

Il bello che un altro Mac accanto al mio, settato in maniera identica, non ha nessun problema e invia regolarmente le mail!
« Ultima modifica: 10 Gennaio 2017 14:13:57 da miki64 »

Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #4 il: 10 Gennaio 2017 20:21:54 »
Cosa succede se, da Terminale, provi a dare questo comando openssl s_client -connect smtps.aruba.it:465 ?

Controlla anche quanto riportato in questa discussione

croma.to

Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #5 il: 11 Gennaio 2017 18:10:28 »
Grazie croma.to
Confermo che si tratta di un problema di certificato:

Codice: [Seleziona]
---
verify error:num=20:unable to get local issuer certificate
verify return:0
---
Certificate chain
 0 s:/CN=*.aruba.it
   i:/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
 1 s:/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
   i:/C=US/O=GeoTrust Inc./CN=GeoTrust Global CA
---
Server certificate
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
subject=/CN=*.aruba.it
issuer=/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
---
No client certificate CA names sent
---
SSL handshake has read 3431 bytes and written 328 bytes
---
New, TLSv1/SSLv3, Cipher is DHE-RSA-AES256-SHA
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
SSL-Session:
    Protocol  : TLSv1
    Cipher    : DHE-RSA-AES256-SHA
    Session-ID: 23E1FB03204A9507FDE8770C4A53C6DB80F67741ED32998E60A3FF346ED07D9F
    Session-ID-ctx:
    Master-Key: 76CED8833B94F703A744B6192C09EF6356218A8CB850166BD75E0C0C424066E933969A4EF2B652D1D2F5F55CE60FC047
    Key-Arg   : None
    Start Time: 1484154509
    Timeout   : 300 (sec)
    Verify return code: 0 (ok)
---
220 smtpcmd02.ad.aruba.it bizsmtp ESMTP server ready

Come posso risolverlo quindi?
Grazie ancora
« Ultima modifica: 11 Gennaio 2017 20:00:07 da miki64 »

Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #6 il: 12 Gennaio 2017 09:39:08 »
Dovrebbe mancarti il certificato relativo a GeoTrust Global CA

Puoi scaricarlo da questa pagina; è il penultimo della tabella Active Roots (GeoTrust_Global_CA.pem)

Una volta scaricato, rinominalo in .cer (quindi, da GeoTrust_Global_CA.pem a GeoTrust_Global_CA.cer).

A questo punto, per verificare se è questo il certificato mancante, ripeti il comando aggingendo -CAfile GeoTrust_Global_CA.cer

openssl s_client -connect smtps.aruba.it:465 -CAfile GeoTrust_Global_CA.cer

croma.to


Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #7 il: 12 Gennaio 2017 12:00:38 »
Inserito il certificato i Thunderbird e ridato nuovamente il comando nel Terminale.
Risultato:

Codice: [Seleziona]
Last login: Thu Jan 12 11:53:37 on ttys000
Luca:~ imacdiluca$ openssl s_client -connect smtps.aruba.it:465 -CAfile GeoTrust_Global_CA.cer
10919:error:02001002:system library:fopen:No such file or directory:/SourceCache/OpenSSL098/OpenSSL098-52.40.1/src/crypto/bio/bss_file.c:126:fopen('GeoTrust_Global_CA.cer','r')
10919:error:2006D080:BIO routines:BIO_new_file:no such file:/SourceCache/OpenSSL098/OpenSSL098-52.40.1/src/crypto/bio/bss_file.c:129:
10919:error:0B084002:x509 certificate routines:X509_load_cert_crl_file:system lib:/SourceCache/OpenSSL098/OpenSSL098-52.40.1/src/crypto/x509/by_file.c:274:
CONNECTED(00000003)
depth=1 /C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
verify error:num=20:unable to get local issuer certificate
verify return:0
---
Certificate chain
 0 s:/CN=*.aruba.it
   i:/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
 1 s:/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
   i:/C=US/O=GeoTrust Inc./CN=GeoTrust Global CA
---
Server certificate
-----BEGIN CERTIFICATE-----
MIIGVDCCBTygAwIBAgIQGKGts43/mmqOKGBp62NXRjANBgkqhkiG9w0BAQsFADBC
MQswCQYDVQQGEwJVUzEWMBQGA1UEChMNR2VvVHJ1c3QgSW5jLjEbMBkGA1UEAxMS
UmFwaWRTU0wgU0hBMjU2IENBMB4XDTE2MDYyMjAwMDAwMFoXDTE5MDgyMTIzNTk1
OVowFTETMBEGA1UEAwwKKi5hcnViYS5pdDCCASIwDQYJKoZIhvcNAQEBBQADggEP
ADCCAQoCggEBAMu+vsJsW60lu1hVhmpUYGFonYu+jJgHQlXURrUnARZbp+/JKXhT
dFhZeiZFrXv1fG66+jAkfLgtIgjZGTPqek7rpVvxIejiue2CVupIchU/PZ7Zvl6V
lU0mQeUV+Nxcsr1RLJ2X2w74NsrrHxCiRENwCvhFsDyp1Sv41gvHyT6rufr+OWxs
qiJ8Zh6gSlUeZtyb9wiTjaNOj6jxdsDFpKz0eJdqbbbexl2G1DfCOhMJCsd1wdFS
rEShdam0hQQ2HVHhTPANuys4QTQMLqw0IFQX9+FlmEqqX/40hnHysB5vVTTUzEvc
eJRs8BQhQA+3+eKRqHW52ShLkhYJOnTVyPUCAwEAAaOCA3EwggNtMB8GA1UdEQQY
MBaCCiouYXJ1YmEuaXSCCGFydWJhLml0MAkGA1UdEwQCMAAwKwYDVR0fBCQwIjAg
oB6gHIYaaHR0cDovL2dwLnN5bWNiLmNvbS9ncC5jcmwwbwYDVR0gBGgwZjBkBgZn
gQwBAgEwWjAqBggrBgEFBQcCARYeaHR0cHM6Ly93d3cucmFwaWRzc2wuY29tL2xl
Z2FsMCwGCCsGAQUFBwICMCAMHmh0dHBzOi8vd3d3LnJhcGlkc3NsLmNvbS9sZWdh
bDAfBgNVHSMEGDAWgBSXwidQnsLJ7AyIMsh8reKmAU/abzAOBgNVHQ8BAf8EBAMC
BaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMFcGCCsGAQUFBwEBBEsw
STAfBggrBgEFBQcwAYYTaHR0cDovL2dwLnN5bWNkLmNvbTAmBggrBgEFBQcwAoYa
aHR0cDovL2dwLnN5bWNiLmNvbS9ncC5jcnQwggH2BgorBgEEAdZ5AgQCBIIB5gSC
AeIB4AB2AN3rHSt6DU+mIIuBrYFocH4ujp0B1VyIjT0RxM227L7MAAABVXeNJhMA
AAQDAEcwRQIhAPvKC4IBZunEpeTdcarkYB7KJoV69qOn0JqeZKroce95AiAV08JK
03BAbEso6d18W9NA793TlbylxZtstfHgKQEE1wB2AKS5CZC0GFgUh7sTosxncAo8
NZgE+RvfuON3zQ7IDdwQAAABVXeNJlAAAAQDAEcwRQIgJInjkHaOVhm2tq75MyyB
dix3Xk9W/Tj+LNICxjY5tnACIQCoKVk+8qp4xvxjFPAZsnf1y5IntPoGwEH+eM6v
ru7ZQgB2AGj2mPgfZIK+OozuuSgdTPxxUV1nk9RE0QpnrLtPT/vEAAABVXeNJlAA
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D35fsHLYgwDEe4l6qP3LAAABVXeNKBgAAAQDAEcwRQIgRGW2rnCppkY0DFTDB1vF
CJ32qvg4XwRysTV3+l1eNmECIQDIoFq9rYXLMvmheL/T9OUYDn6uWIqKO5oSGdvz
xCrpOTANBgkqhkiG9w0BAQsFAAOCAQEAS6AOpdKHUbqNq+saVxZc3AzaNl+57/PB
uAxoHsaoP9VHcDij68oaFGOu7kk3uEaVEl/iS4pgIimO5/+Qz/7W4fUOwceaMyzM
ZtwVfjt5T8ARegcoGlk+hbiYNUJcwLvRn/EkZyBA2lkT2ki5nR1RqYVJuSY+SuPX
mdzQSwldC6DAa/sQGQWRM8JlqigeUeNl3BHeBaPhj0/6C6/y0P5bisS+0WODisPd
ECeMoC+jfRgLt06QN6MYKdWyinnqcmJ8o4a4tLvDK2zkDpDBg+MURe5Fx0Erdjtp
7yNGobgt/X9/SPjIrpL9h3NZvfzVlSHuKW7w05P1PXUPCuw6jppupg==
-----END CERTIFICATE-----
subject=/CN=*.aruba.it
issuer=/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
---
No client certificate CA names sent
---
SSL handshake has read 3431 bytes and written 328 bytes
---
New, TLSv1/SSLv3, Cipher is DHE-RSA-AES256-SHA
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
SSL-Session:
    Protocol  : TLSv1
    Cipher    : DHE-RSA-AES256-SHA
    Session-ID: 7B49D475B105A2BB23D6359393B06BD385DC45D1AB36E7872E9FC46E70188B91
    Session-ID-ctx:
    Master-Key: 21122D5FAA5943B6284D1E6445C43BB7E586F284AFB8816ABBF6BEDEF453CD20CF5F92322BBFBEEBC9E5AEE6545A8D50
    Key-Arg   : None
    Start Time: 1484218518
    Timeout   : 300 (sec)
    Verify return code: 0 (ok)
---
220 smtpcmd05.ad.aruba.it bizsmtp ESMTP server ready

500 5.5.1 command unrecognized
Come posso procedere?
Grazie ancora
« Ultima modifica: 12 Gennaio 2017 13:40:33 da miki64 »

Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #8 il: 12 Gennaio 2017 12:24:35 »
L'opzione -CAfile GeoTrust_Global_CA.cer suppone che il file GeoTrust_Global_CA.cer sia nella directory dove esegui il comando

Se lo hai salvato in un'altra directory , devi inserire l'intero percorso per raggiungere il file (ad esempio, /home/GeoTrust_Global_CA.cer)

croma.to

PS. Riesci ad accedere al sito https://webmail.pec.it da firefox ?
« Ultima modifica: 12 Gennaio 2017 12:35:45 da croma.to »

Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #9 il: 12 Gennaio 2017 14:48:08 »
Ho eseguito il certificato e la risposta è ancora negativa:
Gino:~ imacdigino$ /Users/imacdigino/Desktop/GeoTrust_Global_CA.cer
-bash: /Users/imacdigino/Desktop/GeoTrust_Global_CA.cer: Permission denied

PS
sì riesco ad accedere a https://webmail.pec.it/ da firefox

Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #10 il: 12 Gennaio 2017 14:58:36 »
il comando diventa:

openssl s_client -connect smtps.aruba.it:465 -CAfile /Users/imacdigino/Desktop/GeoTrust_Global_CA.cer

croma.to

Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #11 il: 12 Gennaio 2017 15:02:43 »
Eccolo:

depth=2 /C=US/O=GeoTrust Inc./CN=GeoTrust Global CA
verify return:1
depth=1 /C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
verify return:1
depth=0 /CN=*.aruba.it
verify return:1
---
Certificate chain
 0 s:/CN=*.aruba.it
   i:/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
 1 s:/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
   i:/C=US/O=GeoTrust Inc./CN=GeoTrust Global CA
---
Server certificate
-----BEGIN CERTIFICATE-----
MIIGVDCCBTygAwIBAgIQGKGts43/mmqOKGBp62NXRjANBgkqhkiG9w0BAQsFADBC
MQswCQYDVQQGEwJVUzEWMBQGA1UEChMNR2VvVHJ1c3QgSW5jLjEbMBkGA1UEAxMS
UmFwaWRTU0wgU0hBMjU2IENBMB4XDTE2MDYyMjAwMDAwMFoXDTE5MDgyMTIzNTk1
OVowFTETMBEGA1UEAwwKKi5hcnViYS5pdDCCASIwDQYJKoZIhvcNAQEBBQADggEP
ADCCAQoCggEBAMu+vsJsW60lu1hVhmpUYGFonYu+jJgHQlXURrUnARZbp+/JKXhT
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CJ32qvg4XwRysTV3+l1eNmECIQDIoFq9rYXLMvmheL/T9OUYDn6uWIqKO5oSGdvz
xCrpOTANBgkqhkiG9w0BAQsFAAOCAQEAS6AOpdKHUbqNq+saVxZc3AzaNl+57/PB
uAxoHsaoP9VHcDij68oaFGOu7kk3uEaVEl/iS4pgIimO5/+Qz/7W4fUOwceaMyzM
ZtwVfjt5T8ARegcoGlk+hbiYNUJcwLvRn/EkZyBA2lkT2ki5nR1RqYVJuSY+SuPX
mdzQSwldC6DAa/sQGQWRM8JlqigeUeNl3BHeBaPhj0/6C6/y0P5bisS+0WODisPd
ECeMoC+jfRgLt06QN6MYKdWyinnqcmJ8o4a4tLvDK2zkDpDBg+MURe5Fx0Erdjtp
7yNGobgt/X9/SPjIrpL9h3NZvfzVlSHuKW7w05P1PXUPCuw6jppupg==
-----END CERTIFICATE-----
subject=/CN=*.aruba.it
issuer=/C=US/O=GeoTrust Inc./CN=RapidSSL SHA256 CA
---
No client certificate CA names sent
---
SSL handshake has read 3431 bytes and written 328 bytes
---
New, TLSv1/SSLv3, Cipher is DHE-RSA-AES256-SHA
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
SSL-Session:
    Protocol  : TLSv1
    Cipher    : DHE-RSA-AES256-SHA
    Session-ID: AAA2A65A98B9910A68B910FB59C775DE87D60AA54E18F84EF7B4F6EA88E96323
    Session-ID-ctx:
    Master-Key: E95E7EE48E37BF6D98A76EB37E83C0A49E90B71A2FB2280CD28FAF1FC4240DBB9FAE0 497B9D8774D82CAAF17365AD39B
    Key-Arg   : None
    Start Time: 1484229674
    Timeout   : 300 (sec)
    Verify return code: 0 (ok)
---
220 smtpcmd05.ad.aruba.it bizsmtp ESMTP server ready

Scusa se abuso ancora della gentilezza!

Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #12 il: 12 Gennaio 2017 15:12:46 »
Se apri le Preferenze di Thunderbird e :

1) selezioni Avanzate
2) selezioni Certificati
3) premi Mostra Certificati
4) selezioni Autorità

trovi GeoTrust nell'elenco ?

croma.to

Offline ginosapia

  • Post: 10
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #13 il: 12 Gennaio 2017 15:25:32 »
Sì, è presente.
Le email continuano a non partire, però.
Non so più dove mettere le mani!

Offline croma.to

  • Post: 384
    • ThunderPEC
Re: Errore EHLO Thunderbird Aruba/TIM
« Risposta #14 il: 12 Gennaio 2017 15:33:34 »
prova impostando SMTP con

Server: smtps.aruba.it
Porta: 465
SSL

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