Topic: thunderbird si blocca quando cerco di caricare un allegato

[toch]

Buona sera,
da alcuni giorni il mio thunderbird si blocca regolarmente quando cerco di creare una nuova mail (ma anche quando rispondo ad una mail) e clicco sul pulsante "ALLEGA".

Il sistema operativo è Windows 8.1 aggiornato correttamente
Thunderbird è la 31.7.0

[toch]

Ho aggiornato ma il problema persiste

  Informazioni di base

    Nome: Thunderbird
    Versione: 38.1.0
    User agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
    Cartella del profilo: Mostra cartella

              (disco locale)
    ID di build dell'applicazione: 20150707103124
    Plugin attivi: about:plugins
    Configurazione build: about:buildconfig
    Utilizzo memoria: about:memory

  Account di posta e news
    account2:
      INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

    account10:
      INCOMING: account10, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
      OUTGOING: smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true

    account11:
      INCOMING: account11, , (imap) imaps.pec.aruba.it:993, SSL, passwordCleartext
      OUTGOING: smtps.pec.aruba.it:465, SSL, passwordCleartext, true

    account12:
      INCOMING: account12, , (pop3) pop3s.aruba.it:995, SSL, passwordCleartext
      OUTGOING: smtps.aruba.it:465, SSL, passwordCleartext, true

    account13:
      INCOMING: account13, , (pop3) pop3s.pec.aruba.it:995, SSL, passwordCleartext
      OUTGOING: smtps.pec.aruba.it:465, SSL, passwordCleartext, true

  Segnalazioni di arresto anomalo

  Estensioni
    Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
    Manually sort folders, 1.1, true, tbsortfolders@xulforum.org
    ThunderPEC, 1.6.5, true, thunderpec@gmail.com
    Google Contacts, 0.7.12, false, {BDD92442-0534-4D6F-A966-BAB7D561D781}
    Thunderbird Conversations, 2.8.1, false, gconversation@xulforum.org

  Preferenze importanti modificate

    Nome: Valore

      accessibility.typeaheadfind.flashBar: 0
      browser.cache.disk.capacity: 358400
      browser.cache.disk.smart_size_cached_value: 358400
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      extensions.lastAppVersion: 38.1.0
      font.internaluseonly.changed: true
      font.name.monospace.el: Consolas
      font.name.monospace.tr: Consolas
      font.name.monospace.x-baltic: Consolas
      font.name.monospace.x-central-euro: Consolas
      font.name.monospace.x-cyrillic: Consolas
      font.name.monospace.x-unicode: Consolas
      font.name.monospace.x-western: Consolas
      font.name.sans-serif.el: Calibri
      font.name.sans-serif.tr: Calibri
      font.name.sans-serif.x-baltic: Calibri
      font.name.sans-serif.x-central-euro: Calibri
      font.name.sans-serif.x-cyrillic: Calibri
      font.name.sans-serif.x-unicode: Calibri
      font.name.sans-serif.x-western: Calibri
      font.name.serif.el: Cambria
      font.name.serif.tr: Cambria
      font.name.serif.x-baltic: Cambria
      font.name.serif.x-central-euro: Cambria
      font.name.serif.x-cyrillic: Cambria
      font.name.serif.x-unicode: Cambria
      font.name.serif.x-western: Cambria
      font.size.fixed.el: 14
      font.size.fixed.tr: 14
      font.size.fixed.x-baltic: 14
      font.size.fixed.x-central-euro: 14
      font.size.fixed.x-cyrillic: 14
      font.size.fixed.x-unicode: 14
      font.size.fixed.x-western: 14
      font.size.variable.el: 17
      font.size.variable.tr: 17
      font.size.variable.x-baltic: 17
      font.size.variable.x-central-euro: 17
      font.size.variable.x-cyrillic: 17
      font.size.variable.x-unicode: 17
      font.size.variable.x-western: 17
      gfx.direct3d.last_used_feature_level_idx: 1
      mail.openMessageBehavior.version: 1
      mail.winsearch.firstRunDone: true
      mail.winsearch.global_reindex_time: 1362226133
      mailnews.database.global.datastore.id: 838d5df2-a339-427f-91d8-9e65ca8437f
      mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
      network.cookie.lifetimePolicy: 2
      network.cookie.prefsMigrated: true
      places.database.lastMaintenance: 1438335326
      places.history.expiration.transient_current_max_pages: 104858
      plugin.importedState: true
      print.printer_Adobe_PDF.print_bgcolor: false
      print.printer_Adobe_PDF.print_bgimages: false
      print.printer_Adobe_PDF.print_colorspace:
      print.printer_Adobe_PDF.print_command:
      print.printer_Adobe_PDF.print_downloadfonts: false
      print.printer_Adobe_PDF.print_duplex: 0
      print.printer_Adobe_PDF.print_edge_bottom: 0
      print.printer_Adobe_PDF.print_edge_left: 0
      print.printer_Adobe_PDF.print_edge_right: 0
      print.printer_Adobe_PDF.print_edge_top: 0
      print.printer_Adobe_PDF.print_evenpages: true
      print.printer_Adobe_PDF.print_footercenter:
      print.printer_Adobe_PDF.print_footerleft: &PT
      print.printer_Adobe_PDF.print_footerright: &D
      print.printer_Adobe_PDF.print_headercenter:
      print.printer_Adobe_PDF.print_headerleft: &T
      print.printer_Adobe_PDF.print_headerright: &U
      print.printer_Adobe_PDF.print_in_color: true
      print.printer_Adobe_PDF.print_margin_bottom: 0.5
      print.printer_Adobe_PDF.print_margin_left: 0.5
      print.printer_Adobe_PDF.print_margin_right: 0.5
      print.printer_Adobe_PDF.print_margin_top: 0.5
      print.printer_Adobe_PDF.print_oddpages: true
      print.printer_Adobe_PDF.print_orientation: 0
      print.printer_Adobe_PDF.print_page_delay: 50
      print.printer_Adobe_PDF.print_paper_data: 9
      print.printer_Adobe_PDF.print_paper_height: 11,00
      print.printer_Adobe_PDF.print_paper_name:
      print.printer_Adobe_PDF.print_paper_size_type: 0
      print.printer_Adobe_PDF.print_paper_size_unit: 1
      print.printer_Adobe_PDF.print_paper_width: 8,50
      print.printer_Adobe_PDF.print_plex_name:
      print.printer_Adobe_PDF.print_resolution: 0
      print.printer_Adobe_PDF.print_resolution_name:
      print.printer_Adobe_PDF.print_reversed: false
      print.printer_Adobe_PDF.print_scaling: 1,00
      print.printer_Adobe_PDF.print_shrink_to_fit: true
      print.printer_Adobe_PDF.print_to_file: false
      print.printer_Adobe_PDF.print_unwriteable_margin_bottom: 0
      print.printer_Adobe_PDF.print_unwriteable_margin_left: 0
      print.printer_Adobe_PDF.print_unwriteable_margin_right: 0
      print.printer_Adobe_PDF.print_unwriteable_margin_top: 0
      print.printer_NRG_MP_C2500_PCL5c.print_bgcolor: false
      print.printer_NRG_MP_C2500_PCL5c.print_bgimages: false
      print.printer_NRG_MP_C2500_PCL5c.print_colorspace:
      print.printer_NRG_MP_C2500_PCL5c.print_command:
      print.printer_NRG_MP_C2500_PCL5c.print_downloadfonts: false
      print.printer_NRG_MP_C2500_PCL5c.print_duplex: 0
      print.printer_NRG_MP_C2500_PCL5c.print_edge_bottom: 0
      print.printer_NRG_MP_C2500_PCL5c.print_edge_left: 0
      print.printer_NRG_MP_C2500_PCL5c.print_edge_right: 0
      print.printer_NRG_MP_C2500_PCL5c.print_edge_top: 0
      print.printer_NRG_MP_C2500_PCL5c.print_evenpages: true
      print.printer_NRG_MP_C2500_PCL5c.print_footercenter:
      print.printer_NRG_MP_C2500_PCL5c.print_footerleft: &PT
      print.printer_NRG_MP_C2500_PCL5c.print_footerright: &D
      print.printer_NRG_MP_C2500_PCL5c.print_headercenter:
      print.printer_NRG_MP_C2500_PCL5c.print_headerleft: &T
      print.printer_NRG_MP_C2500_PCL5c.print_headerright: &U
      print.printer_NRG_MP_C2500_PCL5c.print_in_color: true
      print.printer_NRG_MP_C2500_PCL5c.print_margin_bottom: 0.5
      print.printer_NRG_MP_C2500_PCL5c.print_margin_left: 0.5
      print.printer_NRG_MP_C2500_PCL5c.print_margin_right: 0.5
      print.printer_NRG_MP_C2500_PCL5c.print_margin_top: 0.5
      print.printer_NRG_MP_C2500_PCL5c.print_oddpages: true
      print.printer_NRG_MP_C2500_PCL5c.print_orientation: 0
      print.printer_NRG_MP_C2500_PCL5c.print_page_delay: 50
      print.printer_NRG_MP_C2500_PCL5c.print_paper_data: 9
      print.printer_NRG_MP_C2500_PCL5c.print_paper_height: 11,00
      print.printer_NRG_MP_C2500_PCL5c.print_paper_name:
      print.printer_NRG_MP_C2500_PCL5c.print_paper_size_type: 0
      print.printer_NRG_MP_C2500_PCL5c.print_paper_size_unit: 1
      print.printer_NRG_MP_C2500_PCL5c.print_paper_width: 8,50
      print.printer_NRG_MP_C2500_PCL5c.print_plex_name:
      print.printer_NRG_MP_C2500_PCL5c.print_resolution: 0
      print.printer_NRG_MP_C2500_PCL5c.print_resolution_name:
      print.printer_NRG_MP_C2500_PCL5c.print_reversed: false
      print.printer_NRG_MP_C2500_PCL5c.print_scaling: 1,00
      print.printer_NRG_MP_C2500_PCL5c.print_shrink_to_fit: true
      print.printer_NRG_MP_C2500_PCL5c.print_to_file: false
      print.printer_NRG_MP_C2500_PCL5c.print_unwriteable_margin_bottom: 0
      print.printer_NRG_MP_C2500_PCL5c.print_unwriteable_margin_left: 0
      print.printer_NRG_MP_C2500_PCL5c.print_unwriteable_margin_right: 0
      print.printer_NRG_MP_C2500_PCL5c.print_unwriteable_margin_top: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_bgcolor: false
      print.printer_RICOH_Aficio_MP_C2500_PS.print_bgimages: false
      print.printer_RICOH_Aficio_MP_C2500_PS.print_colorspace:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_command:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_downloadfonts: false
      print.printer_RICOH_Aficio_MP_C2500_PS.print_duplex: 1515870810
      print.printer_RICOH_Aficio_MP_C2500_PS.print_edge_bottom: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_edge_left: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_edge_right: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_edge_top: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_evenpages: true
      print.printer_RICOH_Aficio_MP_C2500_PS.print_footercenter:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_footerleft: &PT
      print.printer_RICOH_Aficio_MP_C2500_PS.print_footerright: &D
      print.printer_RICOH_Aficio_MP_C2500_PS.print_headercenter:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_headerleft: &T
      print.printer_RICOH_Aficio_MP_C2500_PS.print_headerright: &U
      print.printer_RICOH_Aficio_MP_C2500_PS.print_in_color: true
      print.printer_RICOH_Aficio_MP_C2500_PS.print_margin_bottom: 0.5
      print.printer_RICOH_Aficio_MP_C2500_PS.print_margin_left: 0.5
      print.printer_RICOH_Aficio_MP_C2500_PS.print_margin_right: 0.5
      print.printer_RICOH_Aficio_MP_C2500_PS.print_margin_top: 0.5
      print.printer_RICOH_Aficio_MP_C2500_PS.print_oddpages: true
      print.printer_RICOH_Aficio_MP_C2500_PS.print_orientation: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_page_delay: 50
      print.printer_RICOH_Aficio_MP_C2500_PS.print_paper_data: 9
      print.printer_RICOH_Aficio_MP_C2500_PS.print_paper_height: 11,00
      print.printer_RICOH_Aficio_MP_C2500_PS.print_paper_name:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_paper_size_type: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_paper_size_unit: 1
      print.printer_RICOH_Aficio_MP_C2500_PS.print_paper_width: 8,50
      print.printer_RICOH_Aficio_MP_C2500_PS.print_plex_name:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_resolution: 1515870810
      print.printer_RICOH_Aficio_MP_C2500_PS.print_resolution_name:
      print.printer_RICOH_Aficio_MP_C2500_PS.print_reversed: false
      print.printer_RICOH_Aficio_MP_C2500_PS.print_scaling: 1,00
      print.printer_RICOH_Aficio_MP_C2500_PS.print_shrink_to_fit: true
      print.printer_RICOH_Aficio_MP_C2500_PS.print_to_file: false
      print.printer_RICOH_Aficio_MP_C2500_PS.print_unwriteable_margin_botto m: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_unwriteable_margin_left: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_unwriteable_margin_right: 0
      print.printer_RICOH_Aficio_MP_C2500_PS.print_unwriteable_margin_top: 0
      privacy.donottrackheader.enabled: true

  Grafica

      Descrizione scheda grafica: NVIDIA Quadro FX 1800
      ID produttore: 0x10de
      ID dispositivo: 0x0638
      RAM scheda grafica: 768
      Driver scheda grafica: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
      Versione driver: 9.18.13.4052
      Data aggiornamento driver: 7-2-2014
      Direct2D attivo: true
      DirectWrite attivo: true (6.3.9600.17795)
      Parametri ClearType: Parametri ClearType non trovati
      Rendering WebGL: false
      Finestre con accelerazione GPU: 1/1 Direct3D 11

      AzureCanvasBackend: direct2d 1.1
      AzureSkiaAccelerated: 0
      AzureFallbackCanvasBackend: cairo
      AzureContentBackend: direct2d 1.1

  JavaScript

  GC incrementale: 1

  Accessibilità

    Attivato: 0
    Impedisci accessibilità: 0

  Versioni librerie

      Versione minima prevista
      Versione in uso

      NSPR
      4.10.8
      4.10.8

      NSS
      3.19.2 Basic ECC
      3.19.2 Basic ECC

      NSS Util
      3.19.2
      3.19.2

      NSS SSL
      3.19.2 Basic ECC
      3.19.2 Basic ECC

      NSS S/MIME
      3.19.2 Basic ECC
      3.19.2 Basic ECC

[Winfox]

Fai una prova in modalità provvisoria.

[toch]

Ho provato ma non cambia nulla,
se attendo diversi minuti (dopo aver cliccato su allega) si apre la pagina di aggiunta dell'allegato....

Stranissimo!

[Winfox]

Cioè in modalità provvisoria funziona solo che devi attendere molto tempo?
Ti succede sia con l'account Imap sia con quelli Pop3?
Cerca di fornire altre informazioni, poi attendi qualcuno più esperto di me.

[toch]

Pare che oggi, dopo aver reinstallato thunderbird, funzioni.
Vi aggiornerò comunque nei prossimi giorni