Autore Topic: crash thunderbird digitando un indirizzo  (Letto 552 volte)

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crash thunderbird digitando un indirizzo
« il: 29 Agosto 2019 18:59:31 »
Buonasera, mi succede una cosa stranissima su un client, appena provo a digitare un indirizzo per inviare una mail Thunderbird va in crash. Ho provato a reinstallare ripulendo cartelle e registro manualmente. Se reimporto la rubrica ricomincia. Eliminando tutti i contatti funziona ma come si ripopola la parte degli indirizzi collezionati ricomincia. Questo il report di crash

Codice: [Seleziona]
AdapterDeviceID: 0x0405
AdapterDriverVersion: 7.14.1.2032
AdapterSubsysID: 040515ad
AdapterVendorID: 0x15ad
Add-ons: %7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.0,wetransfer%40extensions.thunderbird.net:2.0.0,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0
AppInitDLLs: vmwsci.dll
AvailablePageFile: 4872318976
AvailablePhysicalMemory: 1689292800
AvailableVirtualMemory: 3578302464
BIOS_Manufacturer: Phoenix Technologies LTD
BlockedDllList:
BreakpadReserveAddress: 51380224
BreakpadReserveSize: 83886080
BuildID: 20190826194726
CPUMicrocodeVersion: 0x710
ContentSandboxCapable: 1
ContentSandboxLevel: 1
CrashTime: 1567097527
Email: l.ricci@uploadsnc.it
EventLoopNestingLevel: 1
FramePoisonBase: 0000004041080832
FramePoisonSize: 65536
InstallTime: 1567095308
LauncherProcessState: 0
MemoryErrorCorrection: None
ModuleSignatureInfo: {"Microsoft Corporation":["ucrtbase.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","VCRUNTIME140.dll","msvcp140.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll"],"Microsoft Windows":["ntshrui.dll","dui70.dll","explorerframe.dll","gpapi.dll","bcryptprimitives.dll","cscapi.dll","linkinfo.dll","ncrypt.dll","actxprxy.dll","AudioSes.dll","duser.dll","slc.dll","rdpendp.dll","mscms.dll","fastprox.dll","Wpc.dll","wevtapi.dll","msacm32.dll","bcrypt.dll","FWPUCLNT.DLL","MMDevAPI.dll","dhcpcsvc.dll","wbemcomn.dll","DWrite.dll","propsys.dll","ntdsapi.dll","samlib.dll","winsta.dll","powrprof.dll","midimap.dll","msacm32.drv","ksuser.dll","wdmaud.drv","wbemsvc.dll","samcli.dll","pnrpnsp.dll","d3d11.dll","winrnr.dll","rasadhlp.dll","nlaapi.dll","dnsapi.dll","wbemprox.dll","NapiNSP.dll","dwmapi.dll","winmm.dll","RpcRtRemote.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","wsock32.dll","credui.dll","wship6.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","dxgi.dll","avrt.dll","mswsock.dll","dbghelp.dll","version.dll","rsaenh.dll","cryptsp.dll","srvcli.dll","netutils.dll","uxtheme.dll","WSHTCPIP.DLL","comctl32.dll","secur32.dll","ntmarta.dll","wtsapi32.dll","winnsi.dll","IPHLPAPI.DLL","CRYPTBASE.dll","sspicli.dll","setupapi.dll","profapi.dll","usp10.dll","ole32.dll","user32.dll","msasn1.dll","api-ms-win-downlevel-version-l1-1-0.dll","wininet.dll","clbcatq.dll","KERNELBASE.dll","crypt32.dll","iertutil.dll","devobj.dll","lpk.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","ws2_32.dll","wintrust.dll","msvcrt.dll","imm32.dll","shell32.dll","gdi32.dll","userenv.dll","nsi.dll","advapi32.dll","shlwapi.dll","sechost.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","cfgmgr32.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","normaliz.dll","rpcrt4.dll","oleaut32.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","psapi.dll","Wldap32.dll","api-ms-win-downlevel-user32-l1-1-0.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","nssckbi.dll","nss3.dll","freebl3.dll","softokn3.dll","ldap60.dll","mozglue.dll","lgpllibs.dll","prldap60.dll"],"VMware, Inc.":["vmwsci.dll"]}
Notes:
FP(D10-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+1
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 426
StartupCrash: 0
StartupTime: 1567097116
SystemMemoryUsePercentage: 47
ThreadIdNameMapping: 972:"Gecko_IOThread",4220:"JS Watchdog",1984:"JS Helper",3592:"JS Helper",5016:"Link Monitor",2152:"Socket Thread",2148:"Timer",3476:"Cache2 I/O",3744:"Cookie",5108:"GMPThread",3764:"Worker Launcher",2856:"IPDL Background",1188:"SoftwareVsyncThread",3912:"Compositor",2628:"ImgDecoder #1",4520:"ImageIO",3628:"DOM Worker",5012:"HTML5 Parser",4840:"ImageBridgeChild",3564:"DataStorage",628:"mozStorage #1",3220:"PlayEventSound",4116:"localStorage DB",4648:"ImgDecoder #2",5064:"COM MTA",2664:"QuotaManager IO",3140:"ProxyResolution",4280:"mozStorage #2",2868:"URL Classifier",2132:"Classifier Update",5112:"mozStorage #3",2760:"mozStorage #4",3404:"mozStorage #5",2964:"DOM Worker",4532:"StreamTrans #32",4308:"StreamTrans #33",
Throttleable: 1
TotalPageFile: 6439571456
TotalPhysicalMemory: 3220758528
TotalVirtualMemory: 4294836224
URL:
UptimeTS: 4116.3999996
Vendor:
Version: 68.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
 Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
 VMCI sockets DGRAM : 0 : 28 : 2 : 0 : 0x9 : 0x8 : %windir%\system32\vsocklib.dll :  : 570adc4b-67b2-42ce-92b2-acd33d88d842
 VMCI sockets STREAM : 0 : 28 : 1 : 0 : 0x26 : 0x8 : %windir%\system32\vsocklib.dll :  : 570adc4b-67b2-42ce-92b2-acd33d88d842
useragent_locale: it

« Ultima modifica: 29 Agosto 2019 22:10:43 da miki64 »

Offline miki64

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  • Post: 35966
Re:crash thunderbird digitando un indirizzo
« Risposta #1 il: 29 Agosto 2019 22:11:21 »
In Safe-Mode il problema si ripresenta?

Offline upload

  • Post: 12
Re:crash thunderbird digitando un indirizzo
« Risposta #2 il: 30 Agosto 2019 10:39:27 »
si, scusa non l'avevo detto. Credo che proverò a rifare il profilo dell'utente di Windows.

Offline miki64

  • Moderatore
  • Post: 35966
Re:crash thunderbird digitando un indirizzo
« Risposta #3 il: 30 Agosto 2019 15:16:48 »
Con quello dovresti risolvere.
Facci sapere, ciao.

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