Buongiorno,
Da un paio di giorni non riesco più ad aprire la posta di thunderbird, compare il Mozilla Crash report con il seguente messaggio:
Siamo spiacenti
Thunderbird ha riscontrato un problema inatteso e si è chiuso.
Per aiutare a individuare e risolvere il problema, è possibile inviare una segnalazione per questo blocco.
ma ne riavviando ne uscendo il programma si apre.
copio ed incollo i dettagli:
AbortMessage: ###!!! ABORT: Could not load timezone service, brace yourself and prepare for crash: file c:\builds\moz2_slave\tb-rel-c-esr52-w32_bld-0000000\build\calendar\base\backend\libical\calUtils.h, line 61
AdapterDeviceID: 0x9480
AdapterDriverVersion: 8.970.100.9001
AdapterSubsysID: 00000000
AdapterVendorID: 0x1002
Add-ons: %7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:5.4.2.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.2.1
AvailablePageFile: 5263319040
AvailablePhysicalMemory: 1824497664
AvailableVirtualMemory: 3714408448
BIOS_Manufacturer: TOSHIBA
BlockedDllList:
BreakpadReserveAddress: 45219840
BreakpadReserveSize: 67108864
BuildID: 20170815040357
CPUMicrocodeVersion: 0xe
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1503497305
EMCheckCompatibility: true
Email: indirizzo email rimosso per evitare spam
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1503293944
MozCrashReason: MOZ_CRASH()
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9480, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.970.100.9001
FP(D10-L1100-W00001000-T0000) DWrite? DWrite+ xpcom_runtime_abort(###!!! ABORT: Could not load timezone service, brace yourself and prepare for crash: file c:\builds\moz2_slave\tb-rel-c-esr52-w32_bld-0000000\build\calendar\base\backend\libical\calUtils.h, line 61)
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 84
StartupCrash: 0
StartupTime: 1503497228
SystemMemoryUsePercentage: 56
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20170815040357","version":"52.3.0","vendor":null,"platformVersion":"52.3.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3958,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":2,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2261,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"it-IT","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":14393,"windowsUBR":1480,"installYear":2016},"hdd":{"profile":{"model":"TOSHIBA MK5055GSXN","revision":"GC00"},"binary":{"model":"TOSHIBA MK5055GSXN","revision":"GC00"},"system":{"model":"TOSHIBA MK5055GSXN","revision":"GC00"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"ATI Mobility Radeon HD 4650","vendorID":"0x1002","deviceID":"0x9480","subsysID":"00000000","RAM":1024,"driver":"aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64","driverVersion":"8.970.100.9001","driverDate":"1-13-2015","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unknown","telemetryEnabled":false,"locale":"it","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":16857},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Il tema predefinito.","name":"Predefinito","userDisabled":false,"appDisabled":false,"version":"52.2.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16857,"updateDay":17344},"activePlugins":[{"name":"Shockwave Flash","version":"26.0.0.151","description":"Shockwave Flash 26.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17400}],"activeGMPlugins":{},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 8310599680
TotalPhysicalMemory: 4149850112
TotalVirtualMemory: 4294836224
URL:
UptimeTS: 171.636816488
Vendor:
Version: 52.3.0
Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 3972523d-2af1-11d1-b655-00805f3642cc
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: it
Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.
Che cosa posso fare per non perdere tutta la corrispondenza?
Grazie
@MozillaItalia) e Facebook (
/MozillaItalia)
Topic: Could not load timezone service (Letto 831 volte)