Buongiorno
dopo l'ultimo aggiornamento chiudendo il programma dopo circa un minuto compare una segnalazione di errore:
Thunderbird ha riscontrato un problema imprevisto e si è chiuso.
chiudendo la finestra è necessario attendere un minuto prima che il software sia nuovamente disponibile.
I dettagli dell'errore sono riportati di seguito. Come è possibile risolvere il problema?
Grazie
AbortMessage: ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2602
AdapterDeviceID: 0x0152
AdapterDriverVersion: 10.18.10.5161
AdapterSubsysID: 11d71734
AdapterVendorID: 0x8086
Add-ons: tbsortfolders%40xulforum.org:2.1.1,it-IT%40dictionaries.addons.mozilla.org:5.1,confirmbeforedelete%40caligraf:1.5.5,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2
AsyncShutdownTimeout: {"phase":"profile-change-teardown","conditions":[{"name":"Extension shutdown: tbsortfolders@xulforum.org","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2602,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2602","resource://gre/modules/AsyncShutdown.jsm:observe:575"]},{"name":"Extension shutdown: confirmbeforedelete@caligraf","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2602,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2602","resource://gre/modules/AsyncShutdown.jsm:observe:575"]}]}
AvailablePageFile: 11261231104
AvailablePhysicalMemory: 9838268416
AvailableVirtualMemory: 138530790092800
BlockedDllList:
BreakpadReserveAddress: 2259969048576
BreakpadReserveSize: 83886080
BuildID: 20211101223011
CPUMicrocodeVersion: 0x21
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set
CrashTime: 1636403167
DOMIPCEnabled: 1
FramePoisonBase: 9223372036600889344
FramePoisonSize: 65536
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
InstallTime: 1636288483
LauncherProcessState: 0
ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["msi.dll","wdmaud.drv","mlang.dll","wscapi.dll","Windows.UI.AppDefaults.dll","ondemandconnroutehelper.dll","sfc_os.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","usp10.dll","edputil.dll","explorerframe.dll","dataexchange.dll","directmanipulation.dll","Windows.Globalization.dll","TextShaping.dll","DWrite.dll","twinapi.dll","BCP47mrm.dll","Windows.UI.dll","Windows.StateRepositoryPS.dll","pcacli.dll","winmmbase.dll","comctl32.dll","cscapi.dll","secur32.dll","InputHost.dll","Bcp47Langs.dll","wshbth.dll","textinputframework.dll","winrnr.dll","webauthn.dll","winmm.dll","wsock32.dll","OneCoreCommonProxyStub.dll","pnrpnsp.dll","wininet.dll","NapiNSP.dll","dbgcore.dll","dbghelp.dll","cdp.dll","Windows.Shell.ServiceHostBuilder.dll","mpr.dll","iertutil.dll","srvcli.dll","urlmon.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","version.dll","mscms.dll","winhttp.dll","twinapi.appcore.dll","midimap.dll","rasadhlp.dll","ColorAdapterClient.dll","msacm32.dll","WindowManagementAPI.dll","npmproxy.dll","dhcpcsvc.dll","msacm32.drv","dhcpcsvc6.DLL","winnsi.dll","MMDevAPI.dll","policymanager.dll","AudioSes.dll","avrt.dll","netprofm.dll","propsys.dll","wtsapi32.dll","nlaapi.dll","msimg32.dll","ksuser.dll","d3d11.dll","dsreg.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","msvcp110_win.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","msvcp_win.dll","cfgmgr32.dll","KERNELBASE.dll","crypt32.dll","gdi32full.dll","ucrtbase.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","wintrust.dll","combase.dll","setupapi.dll","nsi.dll","imagehlp.dll","SHCore.dll","advapi32.dll","user32.dll","shlwapi.dll","oleaut32.dll","imm32.dll","ole32.dll","gdi32.dll","ws2_32.dll","rpcrt4.dll","kernel32.dll","msvcrt.dll","msctf.dll","psapi.dll","sechost.dll","clbcatq.dll","shell32.dll","ntdll.dll"],"Mozilla Corporation":["libotr.dll","libssp-0.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","freebl3.dll","nssckbi.dll","mozglue.dll","softokn3.dll","ldap60.dll","lgpllibs.dll","prldap60.dll"]}
MozCrashReason: MOZ_CRASH()
Notes: FP(D00-L1000-W00001000-T000)
DWrite? DWrite+ WR? WR+ OMTP? OMTP- xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2602)
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 4367
ShutdownProgress: profile-change-teardown
StartupCrash: 0
StartupTime: 1636399556
SystemMemoryUsePercentage: 22
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20211101223011","version":"91.3.0","vendor":null,"displayVersion":"91.3.0","platformVersion":"91.3.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":12133,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"it-IT","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1320},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics","vendorID":"0x8086","deviceID":"0x0152","subsysID":"11d71734","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVendor":null,"driverVersion":"10.18.10.5161","driverDate":"8-6-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"it","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"IT","privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
ThreadIdNameMapping: 6328:"IPC I/O Parent",2188:"Link Monitor #1",3820:"Permission",8696:"Timer",8092:"JS Watchdog",1248:"TaskController Thread #0",3240:"TaskController Thread #1",8816:"TaskController Thread #2",1684:"TaskController Thread #3",8812:"Cache2 I/O",6576:"Cookie",4116:"Worker Launcher",4352:"IPDL Background",2740:"VsyncIOThread",6612:"IPC Launch",3044:"WindowsVsyncThread",5628:"Compositor",1076:"ImageIO",6056:"StyleThread#0",7824:"StyleThread#1",10116:"StyleThread#2",1680:"ImageBridgeChld",10040:"PlayEventSound",8000:"ProcessHangMon",9840:"GMPThread",7164:"HTML5 Parser",6648:"TRR Background",9904:"QuotaManager IO",9236:"DOM Worker",8156:"ProxyResolution",9960:"mozStorage #4",3700:"URL Classifier",1688:"mozStorage #5",9864:"RemoteLzyStream",5380:"mozStorage #7",2460:"DNS Resolver #15",3524:"DNS Resolver #16",10172:"DNS Resolver #17",2164:"Shutdown Hang Terminator",8940:"BackgroundThreadPool #14",
Throttleable: 1
TotalPageFile: 14668599296
TotalPhysicalMemory: 12722442240
TotalVirtualMemory: 140737488224256
URL:
UptimeTS: 36107.3699
Version: 91.3.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994
Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: it
Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.
Topic: Errore in chiusura del software (Letto 416 volte)