Topic: [Solved] Crash versioni 71 e successive W2008 Server R2

[eugeniob@racine.ra.it]

Buongiorno, dopo l'aggiornamento alla 71 dalla 70.0.1 Firefox va in crash immediatamente.

Ho recuperato il crash da C:\Users\xxx\AppData\Local\Microsoft\Windows\WER\ReportArchive  in quanto non parte neanche.


Version=1
EventType=APPCRASH
EventTime=132205370265650996
ReportType=2
Consent=1
ReportIdentifier=b1bd0f52-1c08-11ea-9a09-00505686338f
IntegratorReportIdentifier=b1bd0f51-1c08-11ea-9a09-00505686338f
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=firefox.exe
Sig[1].Name=Application Version
Sig[1].Value=71.0.0.7275
Sig[2].Name=Application Timestamp
Sig[2].Value=5de4f320
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_8011
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000036d202aa
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=8011
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=80114434ccf704490ea754792fe94672
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8581
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=85818b666a0b583c71030f6d0e012166
UI[2]=C:\Program Files\Mozilla Firefox\firefox.exe
UI[3]=Firefox has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Mozilla Firefox\firefox.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Mozilla Firefox\mozglue.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\system32\CRYPT32.dll
LoadedModule[10]=C:\Windows\system32\MSASN1.dll
LoadedModule[11]=C:\Windows\system32\VERSION.dll
LoadedModule[12]=C:\Windows\system32\WINTRUST.dll
LoadedModule[13]=C:\Windows\system32\dbghelp.dll
LoadedModule[14]=C:\Program Files\Mozilla Firefox\MSVCP140.dll
LoadedModule[15]=C:\Program Files\Mozilla Firefox\VCRUNTIME140.dll
LoadedModule[16]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-runtime-l1-1-0.dll
LoadedModule[17]=C:\Program Files\Mozilla Firefox\ucrtbase.DLL
LoadedModule[18]=C:\Program Files\Mozilla Firefox\api-ms-win-core-localization-l1-2-0.dll
LoadedModule[19]=C:\Program Files\Mozilla Firefox\api-ms-win-core-processthreads-l1-1-1.dll
LoadedModule[20]=C:\Program Files\Mozilla Firefox\api-ms-win-core-file-l1-2-0.dll
LoadedModule[21]=C:\Program Files\Mozilla Firefox\api-ms-win-core-timezone-l1-1-0.dll
LoadedModule[22]=C:\Program Files\Mozilla Firefox\api-ms-win-core-file-l2-1-0.dll
LoadedModule[23]=C:\Program Files\Mozilla Firefox\api-ms-win-core-synch-l1-2-0.dll
LoadedModule[24]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-string-l1-1-0.dll
LoadedModule[25]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-heap-l1-1-0.dll
LoadedModule[26]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-stdio-l1-1-0.dll
LoadedModule[27]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-convert-l1-1-0.dll
LoadedModule[28]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-locale-l1-1-0.dll
LoadedModule[29]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-math-l1-1-0.dll
LoadedModule[30]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-time-l1-1-0.dll
LoadedModule[31]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-filesystem-l1-1-0.dll
LoadedModule[32]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-environment-l1-1-0.dll
LoadedModule[33]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-utility-l1-1-0.dll
LoadedModule[34]=C:\Windows\system32\apphelp.dll
LoadedModule[35]=C:\Windows\AppPatch\AppPatch64\exploitblocker.dll
LoadedModule[36]=C:\Windows\system32\Secur32.dll
LoadedModule[37]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[38]=C:\Windows\system32\SHELL32.dll
LoadedModule[39]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[40]=C:\Windows\system32\GDI32.dll
LoadedModule[41]=C:\Windows\system32\USER32.dll
LoadedModule[42]=C:\Windows\system32\LPK.dll
LoadedModule[43]=C:\Windows\system32\USP10.dll
LoadedModule[44]=C:\Windows\system32\IMM32.DLL
LoadedModule[45]=C:\Windows\system32\MSCTF.dll
LoadedModule[46]=C:\Windows\system32\ole32.dll
LoadedModule[47]=C:\Windows\system32\profapi.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Firefox
AppPath=C:\Program Files\Mozilla Firefox\firefox.exe

[Underpass]

Ciao, quella macchina server ha accesso a Windows Update? Hai fatto tutti gli aggiornamenti?

[eugeniob@racine.ra.it]

si, ho provato su 3 server ed il risultato è lo stesso 

[eugeniob@racine.ra.it]

[Solved]  Sembra un problema della 71,

https://support.mozilla.org/en-US/questions/1274601

Ma deve essere ripulito anche il file di registro.

[Underpass]

Ciao, scusami, qual è la soluzione?

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