Topic: aiuto Renderer driver WebGL 2 e Direct2D

[Tequiero1979]

Qualcuno mi può aiutare ho cliccato sul menu aiuto e risoluzioni dei problemi e ricevo i seguenti errori su Renderer driver WebGL 2 e Direct2D posto qui i dettagli:

Informazioni di base
--------------------

Nome: Firefox
Versione: 54.0.1
ID build: 20170628075643
Canale di aggiornamento: release
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:54.0) Gecko/20100101 Firefox/54.0
SO: Windows_NT 10.0
Finestre multiprocesso: 0/1 (Disattivato da componenti aggiuntivi)
Chiave Google: Disponibile
Chiave per il servizio Mozilla Location: Disponibile
Modalità provvisoria: false

Segnalazioni di arresto anomalo degli ultimi 3 giorni
-----------------------------------------------------

Tutte le segnalazioni

Estensioni
----------

Nome: Application Update Service Helper
Versione: 2.0
Attiva: true
ID: aushelper@mozilla.org

Nome: Firefox Screenshots
Versione: 6.6.0
Attiva: true
ID: screenshots@mozilla.org

Nome: Follow-on Search Telemetry
Versione: 0.9.1
Attiva: true
ID: followonsearch@mozilla.com

Nome: Google Translator for Firefox
Versione: 2.1.0.5.3
Attiva: true
ID: translator@zoli.bod

Nome: Multi-process staged rollout
Versione: 1.85
Attiva: true
ID: e10srollout@mozilla.org

Nome: Pocket
Versione: 1.0.5
Attiva: true
ID: firefox@getpocket.com

Nome: Shield Recipe Client
Versione: 1.0.0
Attiva: true
ID: shield-recipe-client@mozilla.org

Nome: Web Compat
Versione: 1.1
Attiva: true
ID: webcompat@mozilla.org

Grafica
-------

Caratteristiche
Composizione: Direct3D 11
Panoramica/zoom asincroni (APZ): nessuno
Informazioni driver WSI WebGL 1: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000005697) EGL_VERSION: 1.4 (ANGLE 2.1.0.2a250c8a0e15) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
Renderer driver WebGL 1: Google Inc. -- ANGLE (Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
Versione driver WebGL 1: OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
Estensioni driver WebGL 1: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_frag_depth GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_fence GL_NV_pack_subimage GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
Estensioni WebGL 1: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
Informazioni driver WSI WebGL 2: -
Renderer driver WebGL 2: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
Versione driver WebGL 2: -
Estensioni driver WebGL 2: -
Estensioni WebGL 2: -
Back-end audio: wasapi
Direct2D: Bloccato in quanto i driver della scheda grafica presentano problemi irrisolti.
DirectWrite: true (10.0.15063.483)
GPU #1
Attivo: Sì
Descrizione: Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
ID produttore: 0x8086
ID dispositivo: 0x2e12
Versione driver: 8.15.10.2702
Data aggiornamento driver: 3-11-2013
Driver: igdumd64 igd10umd64 igdumd32 igd10umd32
ID sottosistema: 3034103c
RAM: Unknown

Diagnostica
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
Registro decisioni
D3D9_COMPOSITING:
disabled by default: Disabled by default
DIRECT2D:
Bloccato: codice non funzionante BLOCKLIST_FEATURE_FAILURE_1180379
D3D11_HW_ANGLE:
Bloccato per problemi noti; bug 1153381
GPU_PROCESS:
unavailable by default: Multi-process mode is not enabled
WEBRENDER:
unavailable by runtime: Build doesn't include WebRender




Preferenze importanti modificate
--------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 2
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20170628075643
browser.startup.homepage_override.buildID: 20170628075643
browser.startup.homepage_override.mstone: 54.0.1
browser.tabs.remote.autostart.2: true
browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0
browser.urlbar.lastSuggestionsPromptDate: 20170710
dom.max_script_run_time: 20
dom.push.userAgentID: f2e7c42bfdb84d22b281351c0592170b
extensions.lastAppVersion: 54.0.1
font.internaluseonly.changed: false
gfx.crash-guard.d3d11layers.appVersion: 54.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x2e12
gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.2702
gfx.crash-guard.d3d11layers.feature-d2d: false
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1501610407
media.gmp-gmpopenh264.version: 1.6
media.gmp-manager.buildID: 20170628075643
media.gmp-manager.lastCheck: 1501610577
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1501610411
media.gmp-widevinecdm.version: 1.4.8.903
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.webrtc.debug.log_file: C:\Users\Utente\AppData\Local\Temp\WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1501414157
places.history.expiration.transient_current_max_pages: 61733
plugin.disable_full_page_plugin_for_types: application/pdf
print.printer_HP_Deskjet_F2200_series.print_bgcolor: false
print.printer_HP_Deskjet_F2200_series.print_bgimages: false
print.printer_HP_Deskjet_F2200_series.print_duplex: -437918235
print.printer_HP_Deskjet_F2200_series.print_edge_bottom: 0
print.printer_HP_Deskjet_F2200_series.print_edge_left: 0
print.printer_HP_Deskjet_F2200_series.print_edge_right: 0
print.printer_HP_Deskjet_F2200_series.print_edge_top: 0
print.printer_HP_Deskjet_F2200_series.print_evenpages: true
print.printer_HP_Deskjet_F2200_series.print_footercenter:
print.printer_HP_Deskjet_F2200_series.print_footerleft: &PT
print.printer_HP_Deskjet_F2200_series.print_footerright: &D
print.printer_HP_Deskjet_F2200_series.print_headercenter:
print.printer_HP_Deskjet_F2200_series.print_headerleft: &T
print.printer_HP_Deskjet_F2200_series.print_headerright: &U
print.printer_HP_Deskjet_F2200_series.print_in_color: true
print.printer_HP_Deskjet_F2200_series.print_margin_bottom: 0.5
print.printer_HP_Deskjet_F2200_series.print_margin_left: 0.5
print.printer_HP_Deskjet_F2200_series.print_margin_right: 0.5
print.printer_HP_Deskjet_F2200_series.print_margin_top: 0.5
print.printer_HP_Deskjet_F2200_series.print_oddpages: true
print.printer_HP_Deskjet_F2200_series.print_orientation: 0
print.printer_HP_Deskjet_F2200_series.print_page_delay: 50
print.printer_HP_Deskjet_F2200_series.print_paper_data: 9
print.printer_HP_Deskjet_F2200_series.print_paper_height: -1,00
print.printer_HP_Deskjet_F2200_series.print_paper_name:
print.printer_HP_Deskjet_F2200_series.print_paper_size_unit: 1
print.printer_HP_Deskjet_F2200_series.print_paper_width: -1,00
print.printer_HP_Deskjet_F2200_series.print_resolution: 600
print.printer_HP_Deskjet_F2200_series.print_reversed: false
print.printer_HP_Deskjet_F2200_series.print_scaling: 1,00
print.printer_HP_Deskjet_F2200_series.print_shrink_to_fit: true
print.printer_HP_Deskjet_F2200_series.print_to_file: false
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_bottom: 0
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_left: 0
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_right: 0
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_top: 0
security.sandbox.content.tempDirSuffix: {3c0bbe92-d006-49d8-a50c-9ea59ef20571}
services.sync.declinedEngines:
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1501595066
services.sync.lastSync: Wed Aug 02 2017 15:37:01 GMT+0200 (ora solare Europa occidentale)
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1499361602
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Preferenze importanti bloccate
------------------------------

Database Places
---------------

JavaScript
----------

GC incrementale: true

Accessibilità
-------------

Attivato: false
Impedisci accessibilità: 0

Versioni librerie
-----------------

NSPR
Versione minima prevista: 4.14
Versione in uso: 4.14

NSS
Versione minima prevista: 3.30.2
Versione in uso: 3.30.2

NSSSMIME
Versione minima prevista: 3.30.2
Versione in uso: 3.30.2

NSSSSL
Versione minima prevista: 3.30.2
Versione in uso: 3.30.2

NSSUTIL
Versione minima prevista: 3.30.2
Versione in uso: 3.30.2

Caratteristiche sperimentali
----------------------------

Sandbox
-------

Livello sandbox content process: 1

[Underpass]

Ciao, per prima cosa se l'errore non è bloccante e non risenti di altri malfunzionamenti (del tipo: ventola che attacca continuamente, processore sempre al 100%, memoria a tappo, ecc. ecc.) allora potresti anche ignorare la segnalazione.

Detto questo: tali problemi in genere si risolvono aggiornando il driver della scheda video. In particolare, i driver che stai usando risultano del 2013 e quindi sono un po' vecchi. Controlla sul sito del produttore della scheda (o del PC, se si tratta di una scheda integrata) se sono disponibili driver più aggiornati.

[Tequiero1979]

No la ventola è apposto il computer e nuovo preso un mesetto fa solo che non sto risucendo a trovare nuovi driver della scheda video; ho una scheda video dell 'intel non so neanche come si chiama la mia scheda video il mio id hardware e questo :  PCI\VEN_8086&DEV_2E12&SUBSYS_3034103C&REV_03 potete aiutarmi ad istallare i driver?

[Underpass]

La scheda è questa:

Descrizione: Intel(R) Q45/Q43 Express Chipset

Purtroppo di più non possiamo dirti in quanto questo forum si focalizza sul mondo Mozilla, ma troverai certamente forum di informatica generale come hwupgrade, html.it, ecc. ecc. dove potrai trovare supporto.